naoseru

Online buyback service for easy disposal of broken iPhones

naoseru Buyback is an online buyback service where 100% of broken iPhones can be sold.

100% Buyback in Any Condition

100% Buyback in Any Condition

We can buy even if it's not working properly, has a cracked screen, or won't power on.
Secure Data Erasure

Secure Data Erasure

Data is erased using specialized software or the circuit board is physically destroyed, ensuring no data remains when resold.
Transparent Evaluation Pricing

Transparent Evaluation Pricing

We publish our evaluation criteria determined by over 30 diagnostic items and evaluation prices, so you can check the price before selling.

Simple and Easy Process! Fast Transaction in as Little as 2 Days!

Photograph Item
Enter Information

Photograph Item Enter Information

Simply upload product photos and enter the quantity. You can apply for multiple devices at once.
Choose Shipping
Method and Send

Choose Shipping Method and Send

Drop-off shipping available at FamilyMart locations nationwide, Yamato offices, and PUDO delivery lockers. Or Yamato Transport can pick up as early as the same day.
Wait for
Evaluation

Wait for Evaluation

We'll email you the evaluation within 7 days of arrival (as early as same day). Once you approve, the buyback amount will be reflected in your naoseru account balance.

Please sell us these kinds of iPhones!!

Cracked Screen

Cracked Screen

We replace the cracked screen and resell to the market.
Won't Power On

Won't Power On

Used for circuit board repair or as resources. Memory is physically destroyed if it can't be repaired.
Boot Loop

Boot Loop

Used for circuit board repair or as resources. Memory is physically destroyed if it can't be repaired.

Buyback Process

STEP1

Account Registration

Account Registration
Registration is possible with email and password or via SNS account.
STEP2

Application

Application

\ As Quick as 1 Minute /

Application is complete with just product photos and quantity input.
STEP3

Shipping

Shipping
  • 1

    Enter shipping address

  • 2

    Select shipping method
  • 3Pack and ship using selected method
  • *Cancellation is possible anytime before shipping. If cancelled after shipping, return shipping will be cash on delivery.
STEP4

Evaluation & Approval

Evaluation & Approval
  • 1

    Evaluation completed within 1-7 days after arrival

  • 2

    Buyback amount reflected in naoseru account upon approval

  • *Cannot be cancelled after evaluation approval.
STEP5

Identity Verification

Identity Verification
  • 1

    Enter identity verification information

  • 2

    Photograph ID document and face via eKYC

STEP6

Withdrawal

Withdrawal
  • 1Choose withdrawal method
    • ・Bank Transfer

      ・Kyash

      ・Seven Bank ATM Pickup

  • 2

    Complete withdrawal application with chosen method

  • *Withdrawals are suspended for buyback users under 18 years old.

naoseru's Buyback Results

How much can you sell it for? Check the evaluation price with self-check now

STEP1
Please select a product category

※The evaluation price may vary depending on demand. The price will be finalized at the time naoseru completes the evaluation.

※Products not listed in the List of Buyback Items can be purchased for 100 yen each, limited to when bundled with products from the list.

Important Notes

  • ■ When using "naoseru Buyback" for the first time, identity verification is required in accordance with the Secondhand Goods Business Act. Please note that individuals under 18 years old and high school students cannot use this service.
  • ■ The evaluation price may vary depending on demand. The price will be finalized at the time naoseru completes the evaluation.
  • ■ Shipping costs to naoseru will be covered by naoseru initially and deducted from the evaluation price when the buyback is completed.
  • ■ In case of cancellation due to customer's convenience, the return shipping cost will be borne by the customer, but the initial shipping cost will be borne by naoseru.
  • ■ The buyback payment will be charged to your naoseru account sales balance. It will not be directly transferred to a bank account.
  • For the buyback of products not listed in the List of Buyback Items, please contact us via LINE official account. We will do our best to accommodate your request.

Frequently Asked Questions

Who pays for shipping?
naoseru covers the shipping cost upfront, which will be deducted from the evaluation price when the buyback is finalized.
Do you provide packaging materials for shipping?
Packaging materials are not provided. Please prepare your own. If you need assistance, please contact support.
Who pays for return shipping if I cancel?
If you cancel for personal reasons, the return will be sent via cash on delivery, but naoseru will cover the initial shipping cost.
Do you offer in-store buyback?

We also offer in-store buyback at our office as . Please visit us if you're in the area. *Advance reservation is required.

Are there items you don't buy?
We do not buy items suspected of being illegally obtained or those you do not own.
What can I use as ID verification?
Acceptable ID documents include: ・My Number Card ・Driver's License ・Residence Card ・Basic Resident Register Card ・Driving Record Certificate ・Special Permanent Resident Certificate
Should I reset the device before shipping?
If the device powers on, please reset it before shipping. Go to "Settings > General > Reset > Erase All Content and Settings" to reset your iPhone.
I can't reset because the screen doesn't work. What should I do?

If left as is, it will remain under Activation Lock (Apple ID logged in), which may significantly affect the evaluation price. Please remove the device from iCloud using these steps: 1. Log in to on another device 2. Select "Find My iPhone" 3. Click "All Devices" at the top 4. Select the device to remove from iCloud 5. Click "Erase [Device Name]". Select "Next" until the device is erased 6. Click "Remove from Account"

I forgot my Apple ID. What should I do?

Please try .

Should I include accessories?
There is no deduction for missing accessories, so it's fine not to include them.
Should I remove the SIM card?
Please remove the SIM card before shipping.

Helpful Articles About Buying Broken iPhones

News

DateContent
2024/10/14We have started publishing Buyback Results Page.
2024/7/1We now support shipping from naoseru Collection Spot.
2023/11/6We now support shipping from PUDO parcel lockers nationwide.
2023/11/3With the service update, we now support shipping from FamilyMart stores and Yamato Transport offices nationwide. Along with this, we have adjusted evaluation prices upward overall, but shipping costs and packaging materials for applications will now be borne by customers.
2023/5/8"naoseru Buyback" was featured in the article Compare Recommended iPhone Buyback Vendors - Which is Best for High Prices? by "Aucfan Buyback".
2022/11/4"naoseru Buyback" was featured in the article Compare Popular Recommended iPhone Buyback Vendors by "Kaitori Value".
2022/10/18"naoseru Buyback" was featured in the article Recommended iPhone Buyback Services by "Mynavi Buyback" and in the article Recommended iPhone Buyback Services by "Jmatch Column".